Plant a tree for the Jubilee Adult

Service Description

Woodland Feasts are delighted to be part of the Jubilee celebrations and invite you to come to the woodland and plant a tree to be enjoyed for generations to come. A delicious BBQ will follow your tree planting, for everyone to enjoy, followed by lashings of strawberries and cream. Spend the afternoon in the sunshine, surrounded by nature, next to the babbling burn and dappled shade of the trees.

Cancellation Policy

BETWEEN: (1) We Are Woodland Feasts, for the avoidance of doubt in this document referred to as (the “Company” or “we”); and (2) the “Client”, our “customers” or “you”, including (but not limited to) as a viewer or user of our website. DEFINITIONS: In this Agreement: • “Sheil or Shelter” means the building bearing the “Woodland Feasts” signage, on Bowshiel Woods.. • “Event” means any of our Private Dining Event or Public Dining Event. • “Event Services” means those catering services that we provide to you, including food preparation, cooking and waiting services. • “Food Products” means any item categorised in law as food. • “Group Dining Event” means the specific dining event that you have booked through one of the methods outlined below in Clause 2 (Legally Binding Contract). • “Bowshiel Wood” means Bowshiel Wood, Duns, Scottish Borders • “Private Dining Event” means the event described in the agreed invoice and/or booking forms delivered by us to you. • “Site” means the Woodland Site both of which are based on Bowshiel Wood. • “Website” means www.bowsiel.org • “Woodland Site” means the wooded area a short walk to the west of the carpark, where we host our outdoor dining events. LEGALLY BINDING CONTRACT A contract between the Company and you will come into being in one of three ways: 1. When you purchase tickets online through a third party ticketing service to any of our Events, on the date of your online purchase; 2. When you pay the deposit for a Private Dining Event, on the date the payment is received; or 3. When you and we agree via email that we should provide a specific Event to you, on the date of our written and/or oral agreement. The terms and conditions are automatically incorporated into any contract entered into between us. We suggest that before you enter into any contractual agreement with us in the ways stated above, that you read through these terms and conditions. If you have any questions concerning them please ask us. You should keep a copy of these terms and conditions for your records. PROVIDING THE EVENT SERVICES 1. 0. Once we and you have entered into a legally binding contract we will provide the Event Services to you on the date agreed between us without further discussion with you. 1. Our aim is to always provide you with the Event Services: 1. using reasonable care and skill 2. in compliance with commonly accepted practices and standards in food safety and hygiene; and 3. in compliance with the relevant laws and regulations in force at the time we carry out the Event Services. MENU SUBSTITUTIONS We publish many of our menus within our event listings – please check the description of the proposed menu at the time of booking. Our menus always focus on seasonally and locally inspired ingredients, often including wild and foraged foods. We reserve the right to amend the menu on the day of the Event, where we encounter, among other things, failure by our suppliers. In such case, we will make a substitution keeping with the theme and value of the Event. We aim to notify you prior to any Event of substantial substitutions, but this may not always be possible. THIRD PARTY ONLINE BOOKING PLATFORMS We often use third-party booking platforms to sell tickets to our events. We cannot be held responsible for the content of such sites, or for any breaches of law that such sites might commit. In the event that you are let down by any third-party booking site, you must first make recourse to them. Where you fail to receive an appropriate response we will do our best to assist you where we can. However, we recommend that you read the terms and conditions of booking on any third-party booking site before making your online purchase. FOOD ALLERGIES & INTOLERANCES We comply with our food safety obligations to the highest possible standards. Please note that due to the nature of our events, we are not always able to provide an alternative for all dietary and allergens, therefore you must always check with us prior to booking. In the event that we are unable to cater for your requirements and you have already booked a ticket, if you are within our 30-day cancellation period you will be eligible for a refund as per our below Refund Policy. Dietary needs must always have been communicated and approved prior to booking your seat at our table, and must be advised to our team no later than 7 days prior to the event so that our chef’s can make the necessary arrangements. We will also provide allergen cards at each Event, should you wish to see where such allergens occur in the menu. However, our food is prepared in a kitchen that handles most allergens. It is your responsibility to tell us prior to the Event if you have any allergies or intolerances. For Private Dining Events, you are required to provide all information on your guests’ allergies and intolerances a minimum of 7 days prior to the Event. BEHAVIOUR AT EVENTS: RESPECT AND SAFETY 1. a. When we cook outdoors we naturally focus on the beauty and natural environment around us. We ask that you consider the natural environment around you when you attend any of our Events, not only to promote a peaceful and enjoyable atmosphere amongst our other guests but also to ensure you can abide by any safety instructions we might need to issue during the Event. b. You will be responsible for damage to our property or to the Site caused by you or your guests during an Event and you agree to make good or pay full restitution for the making good of any such damage. ALCOHOL CONSUMPTION: ILLEGAL SUBSTANCES 1. a. At the time of booking, we will specify whether the Event is an alcohol-free Event or includes a drink. We reserve the right to withhold alcohol should we deem it appropriate to do so in the circumstances. b. The use of illegal substances is prohibited at our Events, and anyone found using or in possession of such substances shall be ejected from our Sites and may also be liable to prosecution. c. You may be ejected from the Site if, in our reasonable opinion, you are a risk to the safety of others at the Site and/or may affect the enjoyment of others at the Site and/or the running of the Event or may cause damage, nuisance or injury. Examples including being (or appearing to be) drunk, incapable, intoxicated or under the influence of illegal drugs, abusive, threatening, behaving anti-socially, carrying or having on your person any of the prohibited items. ITEMS PROHIBITED FROM THE SITE Due to our natural environment, the following items are prohibited from being brought onto our Site, and anyone found in possession shall be asked to remove the item from the Site, or be requested to leave the Event: weapons, ammunition, explosives, whistles, fireworks, or any other item which in our reasonable opinion, may cause danger or disruption to any Event or to other users of the Site and wider areas (regardless of whether or not such item is illegal or is carried for specific purposes). STRICT CURFEW All our Events are restricted by a strict Site curfew of 16.30. We request that Guests leave the Site quietly in consideration of people living in and around the vicinity. Any failure to do so may result in you being refused entry to future Events. WHEELCHAIR USERS We have done our best to make our venue accessible to wheelchair users, but please note that we are based at a rural location. Access to the Sheil and the terrain immediately surrounding it is step-free and (within the constraints of any natural woodland area) wheelchair-friendly, but this is dependent on the weather and other factors outside our control. Please note that we do not have a disabled lavatory. PAYMENTS, INVOICING AND DEPOSIT PROVISIONS 1. Unless booking for an Event through a third-party online booking system, all fees for your Event shall be set out in an invoice submitted to you. Invoices will be sent via email unless otherwise expressly requested by the Client, and the full balance must be paid no later than 7 business days prior to the date of the Event. Our banking details are noted on each invoice for your convenience. Where we request a deposit to secure your booking, as noted on your invoice, we will not consider your event confirmed until the deposit has been cleared into our bank account. 2. When booking and paying for an Event through a third-party online booking system, you will receive a confirmation email. Please ensure that you include your correct email address upon registration. If required, a receipted invoice can be made available to you following payment. Please contact enquiries@bowshiel.org to request a receipted invoice following your payment. CANCELLATION BY THE COMPANY OR CLIENT: DINING EVENTS 1. 1. In the event that the Company is unable to deliver the Dining Event, and provides you more than 30 days’ notice, the Company shall provide you a full refund. 2. In the event that the Company is unable to deliver the Dining Event due to government imposed COVID-19 restrictions, the Company will provide you with 3+ new alternative dates to move the booking to. You will also be provided the option for a Gift Voucher, valid for 12 months, eligible towards any Dining Event (subject to availability). In the event that you wish to cancel your tickets, you may also request a refund (minus a transaction fee of £5.00 per ticket and any third party booking fees). 3. In the event that the Company is unable to deliver the Dining Event, and provides you fewer than 30 days’ notice, the Company shall provide you a full refund or you will be offered to rebook the Event during the following 6 months. 4. In the event that you notify the Company that you are unable to attend a Dining Event at least 30 days prior to the specified date, you will receive a full refund (minus a transaction fee of £5.00 per ticket and any third party booking fees). Alternatively, you can request a voucher for the value of your booking, or move your seat to an alternative event (subject to availability). 5. In the event that you notify the Company that you are unable to attend a Dining Event with fewer than 30 days remaining prior to the specified date, you will not receive a refund. 6. For the avoidance of doubt, your non-attendance at an Event will be deemed as cancellation, and 100% of the payable fee will be charged. CANCELLATION BY THE COMPANY OR CLIENT: PRIVATE AND CORPORATE DINING EVENTS 1. If your Private Dining Event or Group Dining Event is cancelled as follows, during the periods specified below, the payment refund terms are as follows: 1. Cancellation by either the Company or the Client, more than 60 days before the specified Event: Full refund. 2. By the Client, with greater than 45 but fewer than 60 days before the specified Event: 50 percent refund. 3. By the Company, with greater than 30 but fewer than 45 days before the specified Event: Full refund. 4. By the Client, fewer than 30 days before the specified Event: No refund. 5. By the Company, fewer than 30 days before the specified Event: Full refund. CANCELLATION DUE TO WEATHER; FORCE MAJEURE On the rare occasion that adverse weather conditions, or other events or circumstances beyond our control mean that we must cancel your Event, we shall not have any liability under or be deemed to be in breach of our contract with you. Adverse weather conditions may include torrential rain, high winds, lightning, hail or heavy snow. CHANGE OF GUEST We will accept a substitution of a guest by someone not yet booked onto the Event any time before the Event itself, but you must notify us of the change of attendee by emailing enquiries@bowshiel.org Please note if the new attendee has any dietary requirements, these must be communicated and approved at least 10 days prior to the event. HEALTH AND SAFETY We have a thorough health and safety policy detailing the risks associated with our Site and Events. We would advise you to read this prior to your arrival. It is your responsibility to thoroughly read through this information, to make sure that you are able to take responsibility of yourself and any children in your care at all times. PRE-EVENT INFORMATION: WEATHER-RELATED INSTRUCTIONS 72-hours prior to our Events we will provide information about our location, and specific details about the Site, based on the weather and environment at the time. We request that you pay particular attention to the weather forecast prior to the Event and dress appropriately for the outdoors. The Event will take place come rain or shine, although if it’s very wet, we’ll provide a covered area. However, we do reserve the right to cancel an Event should we deem it unsafe to host based on severe weather. In which case, please refer to Cancellation due to weather; force majeure above. DOGS We permit well-behaved dogs to a small number of Events and you are required to check with us in advance if they wish to bring a dog. Dogs must be always kept on leads, and owners must dispose of their dog’s waste in a safe and responsible manner. CHILDREN We ask parents and carers to read and sign a standard liability limitation note at the start of each feast to focus the mind of the adults on their responsibilities. We do not attempt to extinguish all risks. You know your child best, and we ask you to be responsible for them and their actions during their visit. DISABILITY AND SITE ACCESS Please notify us prior to attending our Site of any physical disabilities you might have, so that we can advise you on the suitability of the Event, and how we can adjust it to suit you better. Please note that there is step-free access to the Sheil and Woodland Site, but there is a 10-minute walk from the carpark to the Shiel, on unmade paths. For further details, please ask us for more information. SAFEGUARDING We consider the safeguarding of all minors and vulnerable adults fundamental. Although we are not legally obliged to consider safeguarding in the same way as a school or youth group, we do consider the welfare of each of our guests, and our staff are aware of the advice to educators regarding safeguarding. INSURANCE We have insurance provided by Greenland Insurance Services, covering, among other things, public liability insurance, and environmental liability insurance. DATA AND PRIVACY Full details of our data privacy policy are contained on our website at www.bowshiel.org/privacypolicy. PHOTOGRAPHY We regularly take photographs during our Events for the purposes of marketing (in our literature and on social media). Should you wish to photograph our dishes, we kindly ask that you reference our business. WARRANTIES AND INDEMNITIES 1. The Company warrants that (a) it and each of its employees, volunteers and contractors has the knowledge, skills, experience, qualifications, and resources reasonably necessary to provide and perform the Event and (b) the Event will be performed for and delivered to the Client in a diligent manner. SUBCONTRACTING We can allow others (either in our place or together with us) to provide the Event Services. If other persons perform the Event Services we will still continue to be responsible for the performance of the Event Services and our obligations under this contract. TERM AND TERMINATION This Agreement shall commence on the date referred to in Clause 2 (Legally Binding Contract) above. It shall continue until the end of the Event, or if terminated by either party prior to the Event. Clauses 13 (Payments, invoicing and Deposit provisions), 15 (Cancellation by the Company or Client: Cookery Workshop), 16 (Cancellation by the Company or Client: Private and Group Dining Event), 26 (Intellectual Property and Workshop Materials), 29 (Warranties and Indemnities), 32 (Confidentiality) and 33 (Limitations of Liability) shall survive termination of this Agreement. CONFIDENTIALITY 1. “Confidential Information” means (1) the pricing terms and other terms of any Private Dining Event, (2) all Company intellectual property, confidential and proprietary information (3) all confidential and proprietary information of the Client disclosed to the Company whether orally or in writing, that is clearly identified in writing or verbally at the time of disclosure as confidential. 2. Each party agrees: (a) to keep confidential all Confidential Information disclosed to it; and (b) not to use or disclose the Confidential Information except to the extent necessary to perform its obligations or exercise rights under this Agreement, except with the other party’s prior written consent. Either party may disclose Confidential Information on a need to know basis to its contractors and service providers who have executed written agreements requiring them to maintain such information in strict confidence and use it only to facilitate the performance of their services in connection with the performance of this Agreement. LIMITATIONS OF LIABILITY 1. Our liability to compensate you for any loss or damage (in the case of loss or damage other than death or personal injury) is limited to a reasonable amount, having regard to such factors as whether the damage was due to a negligent act or omission by us. 2. We shall not refund any payment, or be liable for any loss or delay resulting from the Event being delayed or cancelled due to any force majeure event, including, but not limited to, fire, severe weather, industrial action preventing travel, internet service provider failures or delays, or criminal acts of third parties. 3. We will compensate you for any loss or damage you may suffer if we fail to carry out duties imposed on us by law (including if we cause death or personal injury to you (or those who could be reasonably foreseen as being subject to the Event Services) by our negligence), unless that failure is attributable to: 1. your own fault; 2. a third party unconnected with the provision of Event Services under this contract; or 3. events which we could not have foreseen or forestalled even if we had taken all reasonable care. ASSIGNMENT This Agreement shall inure to benefit and bind the parties hereto, their successors and assigns, but neither party may assign this Agreement without written consent of the other. ENTIRE AGREEMENT This Agreement and any separate event booking confirmation and invoice, constitute the entire agreement and understanding of the parties and supersede any previous agreement between the parties relating to the subject matter of this Agreement. CONTRACTS (RIGHTS OF THIRD PARTIES) ACT 1999 For the purposes of the Contracts (Rights of Third Parties) Act 1999 and/or the Contract (Third Party Rights) (Scotland) 2017, this contract is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions. GOVERNING LAW This Agreement, and any non-contractual obligations arising out of or in connection with it are governed by Scottish law. INFORMATION WE GIVE YOU By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made. We have set out all this information in the terms and conditions below, and on the Contact Us page of the website. GIFT VOUCHERS a. The gift vouchers will expire 18 months from purchase or last use. At the end of the expiry period, we will not refund any balance remaining and we will invalidate the card. b. Gift vouchers cannot be exchanged for cash. We do not give change or refunds on gift vouchers. c. We reserve the right to refuse to accept a gift voucher which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud. d. We reserve the right to amend the gift voucher terms and conditions from time to time, where we consider it reasonable and necessary to do so. LIMIT ON OUR RESPONSIBILITY TO YOU 1. a. Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any: i. losses that: 1. were not foreseeable to you and us when the contract was formed; 2. that were not caused by any breach on our part; ii. business losses; and iii. losses to non-consumers.

Contact Details

• Bowshiel Wood, Duns, UK